You and your smart home rely on yourAlexamainframe. The treasured Internet-of-Things controller and web-connected brains of the homestead, yourEcho speakerorsmart displayis the commander of everything from yoursmart thermostatsandvideo doorbellsto your lighting, music streaming, and daily schedule. But what do we do when our Alexa hardware starts failing us? Or what if we have plans to offload an old Echo speaker to make a bit of chump change?
Whether you’re having troubles with your Alexa products or plan on getting rid of one or several, resetting your Alexa device is a fairly straightforward process, although the process will differ depending on what gear you own. Here’s an explainer on how to reset some of the most common types of Alexa hardware.
Bugging out? Start with a hard reset
First and foremost, if your Alexa product is running sluggishly or not responding at all, a hard reset may be all you need to get your trusty voice assistant back in working order. For a quick hard reset, all you need to do is unplug your Alexa device, wait about 10 seconds, and then re-power the hardware.
Give it a minute or two to reconnect to your Wi-Fi network, then test your equipment. Ask Alexa a question or tell her to perform some kind of command, whether that’s launching your favorite Spotify playlist or turning down the thermostat. If everything goes according to plan then you’re good to go. If not, it’s time to get a bit more drastic with a factory reset.
Resetting an Echo speaker (Echo, Echo Dot, etc.)
One of the most commonly owned types of Alexa-powered devices, Amazon’s lineup of Echo speakers spans four generations and features several different models, from the standard Echo speaker to the miniature Echo Dot.
If your speaker is acting finicky or you plan on selling/giving yours away, you’ll want to perform a factory reset. Doing so will eliminate all of your user data, allowing you or your interested buyer to start fresh. There’s more than one way to reset your Echo speakers, and the means to do so also varies by model. We’ve covered all methods below.
Resetting with speaker buttons (standard Echo lineup)
Are you the proud owner of afirst-generation Echo speaker? If it’s time to upgrade to the latest fourth-gen iteration, you’ll need a paper clip or other finely pointed object to get at this speaker’s factory reset button, located on the back of the device. Press and hold your pointer to theResetbutton and wait. Once the light ring turns off then on again, that’s the sign that you’ve successfully reset your first-gen Echo.
Forsecond-gen Echo speakers, you’ll want to press and hold theMicrophone offandVolume downbuttons at the same time, holding for about 20 seconds. When the LED light ring glows orange, this means your reset went through. (You can also reset asecond-gen Echo Dotusing the same method.)
Forthird- and fourth-gen Echo speakers, press and hold theActionbutton for 25 seconds. The light ring will glow orange then turn off. Once the speaker re-powers, it should first glow blue, then orange again, indicating your reset worked.
Resetting with speaker buttons (Echo Dot lineup)
Resetting your puck-shaped or globular Echo Dot is a quick and simple process across the three generations of the speaker.
Forsecond-gen Echo Dotresetting, you’ll want to press and hold both theMic off/Volume downbuttons at the same time. Once the light ring shines orange (you’ll wait about 20 seconds), your reset is complete.
Forthird- and fourth-gen Dots, as well asEcho Dot with Clock models,all you have to do is press and hold theActionbutton for 25 seconds.
Resetting with speaker buttons (Echo Pulse, Echo Studio, Echo Sub)
To reset afirst-gen Echo Echo Pulse, grab your pointed object and press/hold theResetbutton on the back of the speaker. Wait for the light ring to turn off then back on again. For thesecond-gen Pulse, press and hold theActionbutton for 20 seconds. Once the light ring goes off then on again, you’re golden.
To reset the almightyEcho Studio speaker, press and hold theMic off/Volume downbuttons for 20 seconds. Have anEcho Subto go along with the rest of your Echo family that you want to reset? Press and hold theActionbutton (located above the power cord) for 25 seconds.
Resetting an Echo Show
Amazon’s lineup of Echo smart displays can all be factory reset straight from the touchscreen, with the reset process varying slightly by generation.
Forfirst-gen Echo Shows and Echo Spots, swipe down from the top of the screen, then chooseSettings.you’re able to also say “Alexa, go to settings” to jump straight to the Settings screen. Once you’ve landed, tapDevice Options, thenReset to Factory Defaults.
To reset asecond-gen Echo Show, Echo Show 5, Echo Show 8, or Echo Show 10,swipe down on the touchscreen and tapSettings(or ask Alexa to do so). On the Settings screen, tapDeviceOptions, thenReset to Factory Defaults. If you want to keep all your smart home connections online, chooseRetain Smart Home Device Connections.
Another way to reset your Echo touchscreen device is to press and hold theMuteandVolume downbuttons for 15 seconds. When the Amazon logo flashes, that means your reset was a success.
Resetting with the Alexa app
If you want to keep things mobile, you can factory reset your Alexa-powered product straight through the Alexa app.
To do so, open the Alexa app, then tapDevices. Then, tap theEcho & Alexaicon at the top of the screen. Pick the hardware you want to reset, then scroll down and tapFactory Reset.
Having troubles with your Echo Dot? Check out our piece onthe most common Echo Dot problems and how to fix them.Issues with your Google gear? Look to our guide onthemost common Google Home issues and how to fix them.
